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Privacy Policy

Privacy Policy

Last updated: November 15, 2025

UTENSILCOVE (“we,” “our,” or “us”) is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our kitchen and home products. Please read this policy carefully. If you have any questions, contact us at the details provided below.

1. Information We Collect

We collect information you voluntarily provide when you create an account, place an order, subscribe to our newsletter, or contact our customer service. This may include your name, email address, shipping address, billing address, phone number, payment details (processed securely by third-party payment processors), and any communication preferences.

We also automatically collect certain technical data when you browse our website, such as your IP address, browser type, operating system, referring URLs, page views, and session duration. We use cookies, web beacons, and similar tracking technologies to gather this information.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders, including shipping, returns, and customer support.
  • To communicate with you about your account, orders, and promotions (subject to your consent where required).
  • To improve our website, product offerings, and customer experience.
  • To detect, prevent, and address fraud, security breaches, or other potential misuse.
  • To comply with applicable legal obligations and enforce our terms.

3. Sharing Your Information

We do not sell your personal information to third parties. We may share your data with trusted service providers who assist us in operating our business, such as payment processors, shipping carriers, email marketing platforms, and analytics providers. These third parties are contractually bound to keep your information confidential and use it only for the purposes we specify.

We may also disclose information if required by law, in response to valid legal requests (e.g., court orders, subpoenas), or to protect our rights, property, or safety, or that of our users or the public.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect site functionality.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. When we no longer need your data, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have the right to access, correct, delete, or port your personal information. You may also have the right to restrict or object to certain processing activities, including direct marketing opt-out. To exercise your rights, please contact us using the information below. We will respond to your request in accordance with applicable law.

If you reside in the European Economic Area, you have the right to lodge a complaint with your local data protection authority. Similarly, California residents may request information about categories of personal data shared for cross-context behavioral advertising (if any).

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include encryption during transmission (SSL/TLS), secure server infrastructure, and access controls. However, no data transmission or storage system is completely guaranteed to be secure.

8. Third-Party Links

Our website may contain links to third-party sites not operated by us. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

UTENSILCOVE
701 5th Ave, Suite 4000
Seattle, WA 98104
United States
Email: [email protected]
Phone: (206) 555-0199